I can't recall what exactly drew me to this book. It was a long time ago that I ordered it (my amazon account says April 2019).
What I do remember is how the first 20 pages or so literally brought me to tears.
I had been yearning to connect with someone who shared my dissatisfaction with the way business was being run and here it was right in front of me.
I urge everyone who owns a business or works for a company to give this book your attention. It might just change everything.